At Obsidian Health, protecting your privacy is a core part of how we deliver care. We are committed to handling your personal and health-related information with professionalism, transparency, and security. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using our website and telehealth services.

1. Information We Collect

We may collect personal details you provide directly, including your name, email address, phone number, date of birth, state of residence, and any health-related information submitted through intake or contact forms. We may also collect technical information such as browser type, device data, and usage analytics to improve website performance and user experience.

2. How We Use Your Information

Your information is used to respond to inquiries, support enrollment workflows, coordinate appointments, and provide program-related communication. We also use information to maintain service quality, improve our digital experience, and comply with healthcare, legal, and regulatory obligations.

3. Confidentiality and Security

Obsidian Health uses administrative, technical, and physical safeguards designed to protect your information. Our care workflows are built around confidentiality and secure communication practices. Access to sensitive information is limited to authorized team members with a legitimate operational or clinical need.

4. Sharing of Information

We do not sell your personal information. We only share data with trusted service providers and partners when necessary to operate our services, process requests, or meet legal requirements. Any third-party support is expected to follow strict data protection standards.

5. Cookies and Site Analytics

Our website may use cookies or similar technologies to understand visitor behavior, improve usability, and support functionality. You can adjust cookie settings through your browser preferences at any time.

6. Your Rights and Choices

You may request updates or corrections to your personal information and can contact us with privacy questions at any time. Depending on applicable law, you may also have rights related to data access, deletion, or restriction of certain processing activities.

7. Florida Availability Notice

Our services are currently available to Florida residents. Information submitted through forms is reviewed according to service eligibility and operational policies.

8. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The most recent version will always be published on this page with updated content.

9. Contact

If you have privacy-related questions, please contact Obsidian Health through our Contact page so our team can assist you promptly.